Security Key to Mobile Device Passkey Registration

  • Updated on Apr 28, 2026
  • Published on Jul 24, 2023
  • 5 minute(s) read
  • Stephanie Schmidt
  • Sierra Randall
  • PX
 Prev Next

This article covers the steps a User must take to change from a physical Security Key to a mobile device Passkey.

Users may need to check with their IT department to ensure the use of a mobile device is allowed. Some credit unions may have policies in place preventing the option of utilizing a mobile device.

Android and Apple mobile devices may be utilized as Security Keys for Beastro login. At this time, Users have the option to utilize either the physical Security Key, or a mobile device - not both. To change the Security Key type, the User must re-register a new device.

Requirements 

Windows and Edge/Chrome Desktop Applications

  • The workstation must have Bluetooth equipped and enabled.                                                                                                                                  
How to verify Bluetooth is available/enabled:
Click here to expand to see instructions on how to verify Bluetooth is available or enabled.
1. Right click on the windows start menu and select "System".
2. A system window will display, select "Bluetooth & Devices" on the left-hand menu.
3. If you do not see the Bluetooth option with the toggle, that means the device you're currently on is not equipped.  If it does exist, you should be able to toggle it on/off.


  • It is suggested that your credit union is running up-to-date Windows 10 or Windows 11.
  • Edge/Chrome should be the latest available.
Supported browsers include Microsoft Edge and Google Chrome, and it is strongly suggested that these are updated to the most recent version.
Click here to expand to see instructions on how to update Edge/Chrome
1. Open Edge
2. Click on the ellipses at the top right

3. Select "About Microsoft Edge"
4. If there is an update, it will attempt to automatically update. In most cases, you'll have to restart the browser for the new update to take effect.


Android:

Important Android distinction:

Due to different vendors ability to make changes to the stock Android operating system, your verbiage will vary and/or settings maybe located in a different location other than from what is shown or described exactly below.

For demonstration purposes, I'll be using a Samsung branded phone for this example.
  • Bluetooth must be enabled
Verify Bluetooth is enabled.
Click here to expand on how to verify or enable Bluetooth on your device. 

1. Go to "Settings" and select "Connections".
2. Verify that Bluetooth is enabled by checking the toggle on the right.  If it's not grayed out, then it's enabled.  Enable if it's gray.

  • Software versions 9 and above are supported
Verify Android version
Click here to expand to view how to verify your current Android's version.

1. To check your software version:

    • Go to your phone's Settings, scroll down to "About phone"
    • Tap Software Information
    • Review Android version.
  • Google Play must be up to date
Google Play/Google Services
Click here to expand to view how to update/view Google Play.

1. Open the "Play Store"
2. Click on your Initial at the top right

3. Select "Settings"

4. Select "About", it'll expand.
5. Click on "Update Play Store". It will either be "up to date" or you'll be notified/updated.

  • Screen Lock (PIN, biometric security) must be enabled
Screen Lock
Click here to expand to show you how to review the screen lock option.1.  To check your current Screen Lock settings:
  • Go to your phone’s Settings
  • Tap Lock screen and AOD

  • Review Screen lock type
    • If a screen lock must be added, tap Screen lock type
    • Select a medium-high security option or higher, or a biometric option (Face and Fingerprints will only show on devices that support biometrics).
  • Chrome Notifications must be enabled
Chrome notifications
Click here to expand on how to view the Chrome notification settings.
  1. Go to your phone’s Settings
  2. Tap Apps
  3. Scroll to and tap Chrome
  4. Ensure Notifications are Allowed
  5. If the notifications are set to "Blocked", then follow the instructions below to allow.
    1. Tap on the "Notification" banner from the screen shown above.
    2. Toggle/Enable to notification option on the right side.
    3. Select the notification types you would like
    4. Use the back arrow to the left of "App notifications" to exit or close the window

Additional information may be found here: Manage passkeys in Chrome - Android - Google Chrome Help


Apple

  • Bluetooth must be enabled
Bluetooth for iOS.
Click here to expand on how to view your Bluetooth setting.

1. Navigate to "Settings" and select "Bluetooth".
2. Enable if it's off/disabled.

  • iOS 16 and above are supported
Verify your iOS version
Click here to expand on how to view your current iOS version.1.  To check your software version:
    • Tap Settings
    • Tap General
    • Tap About


    • Review ios Version

Additional information may be found here: Sign in with passkeys on iPhone - Apple Support

Passkey fails to complete validation in iOS
In early April of 2026, Apple released iOS 26.4.1 which included updates to the security of the operating system.  It was observed that if the user also had Microsoft Authenticator with anything lower than 6.8.45 installed, it broke the workflow which resulted in a failed authentication.

The resolution was to update Microsoft Authenticator in this case.


Beastro Re-Registration Steps

  1. Log into Beastro using the current Security Key
  2. Click your initials in the upper right-hand corner
  3. Click Manage Your Profile
  4. Click Change My Security Profile
  5. Authenticate using the current Security Key
  6. Click Re-Register Security Key
  7. Click Continue
  8. Click Register
  9. Click Use a phone or tablet
    1. If you are not seeing the option to use a phone or tablet, please confirm with your IT department that there are no group policies in place to prevent utilizing a mobile device and to confirm that your operating system and browsers are up-to-date.
  10. Using the camera feature on your phone or tablet, scan the QR code
  11. In your device, click the link and follow the steps
    1. Android
      1. Remember this computer box should be checked
      2. Tap Allow
      3. Place your phone close to the computer
      4. Tap Create a Passkey
      5. Tap Use screen lock
      6. Apply your Pin or biometric
    2. Apple
      1. Tap Save a Passkey
      2. Follow the steps to save the Passkey by using your selected security option
  12. In Beastro click Continue

Your setup should now be complete. Going forward, you will use the newly registered device to Authenticate your Beastro login.