Security Key to Mobile Device Passkey Registration

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This article covers the steps a User must take to change from a physical Security Key to a mobile device Passkey.

Users may need to check with their IT department to ensure the use of a mobile device is allowed. Some credit unions may have policies in place preventing the option of utilizing a mobile device.

Android and Apple mobile devices may be utilized as Security Keys for Beastro login. At this time, Users have the option to utilize either the physical Security Key, or a mobile device - not both. To change the Security Key type, the User must re-register a new device.

Requirements 

Windows and Edge/Chrome Desktop Applications

The workstation must have Bluetooth installed and enabled.

It is suggested that your credit union is running up-to-date Windows 10 or Windows 11.

Supported browsers include Microsoft Edge and Google Chrome, and it is strongly suggested that these are updated to the most recent version.

Android:

  • Bluetooth must be enabled
  • Software versions 9 and above are supported
    1. To check your software version:
      • Go to your phone’s Settings
      • Tap About phone
      • Tap Software information
      • Review Android Version
  • Google Play must be up-to-date
  • Screen Lock (PIN, biometric security) must be enabled
    1. To check your current Screen Lock settings:
      • Go to your phone’s Settings
      • Tap Lock screen
      • Review Screen lock type
        • If a screen lock must be added, tap Screen lock type
        • Select a medium-high security option or higher, or a biometric option
  • Chrome Notifications must be enabled
    1. Go to your phone’s Settings
    2. Tap Apps
    3. Scroll to and tap Chrome
    4. Ensure Notifications are Allowed
    5. Close out of Settings
    6. Open the Chrome app
    7. Tap Settings
    8. Tap Notifications
    9. Tap toggle to allow notifications

Additional information may be found here: Manage passkeys in Chrome - Android - Google Chrome Help

Apple

Additional information may be found here: Sign in with passkeys on iPhone - Apple Support

Beastro Re-Registration Steps

  1. Log into Beastro using the current Security Key
  2. Click your initials in the upper right-hand corner
  3. Click Manage Your Profile
  4. Click Change My Security Profile
  5. Authenticate using the current Security Key
  6. Click Re-Register Security Key
  7. Click Continue
  8. Click Register
  9. Click Use a phone or tablet
    1. If you are not seeing the option to use a phone or tablet, please confirm with your IT department that there are no group policies in place to prevent utilizing a mobile device and to confirm that your operating system and browsers are up-to-date.
  10. Using the camera feature on your phone or tablet, scan the QR code
  11. In your device, click the link and follow the steps
    1. Android
      1. Remember this computer box should be checked
      2. Tap Allow
      3. Place your phone close to the computer
      4. Tap Create a Passkey
      5. Tap Use screen lock
      6. Apply your Pin or biometric
    2. Apple
      1. Tap Save a Passkey
      2. Follow the steps to save the Passkey by using your selected security option
  12. In Beastro click Continue

Your setup should now be complete. Going forward, you will use the newly registered device to Authenticate your Beastro login.