Outgoing Domestic - ISO20022 CAMT 110 - Investigation Request

  • Published on Feb 5, 2025
  • 2 minute(s) read
  • Stephanie Schmidt
  • Jevon Cliffgard
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CAMT 110 Investigation Request provides the credit union with the ability to request an investigation into a previously sent or received PACS 008, PACS 009, or PAIN 013.

All optional steps are marked Optional at the beginning of the step.

Section 1 - Wire Detail

  1. Click Create New Domestic

  2. Select Member Contact For Verification

    1. Individual who will most likely verify wire or who may answer questions regarding the wire

    2. This dropdown will only display the names of Users that have the permission to verify wires

  3. Select Business Function Code CAMT 110 Investigation Request

  4. If requesting investigation related to an incoming wire, select the Find Wire button to auto-fill the Original Transaction fields

    1. Select the appropriate Find Wire tab for Outgoing or Incoming

    2. Provide filtering information in the column headers to narrow results

    3. Click the radio button of the wire to investigate

    4. Click Apply Selected

  5. If manually responding to a drawdown request, complete the following fields for the Main Information and the Original Transaction of the wire in question

    1. IMAD

    2. Original Business Function Code

    3. Payment Information ID - Unique identification, as assigned by the original sending party, to unambiguously identify the original payment information group

    4. Transaction ID

    5. Beneficiary Reference

    6. Sender Reference

    7. UETR - UETR of the original message to which the payment return message relates

    8. Created Date

    9. Time

    10. Original Amount

    11. Requested Execution Date - date at which the initiating party requests the clearing agent to process the payment; the date on which the debtor’s account is to be debited. If payment by cheque, the date when the cheque must be generated by the bank.

  6. Click Next Step

Section 2 - Final Credit

  1. If the return wire was identified and selected in the first screen, the field will be auto-filled

  2. If manually entering information, complete the following field

    1. Receiving ABA/Instructed Agent

      1. Provide Bank Identification (routing number)

  3. Click Next Step

Section 3 - References

  1. Select Investigation Type

    See ISO20022 FedWire Code Appendix 6

  2. Optional - Select Investigation Sub Type

    See ISO20022 FedWire Code Appendix 7

  3. Add Investigation Reason(s) - at least one reason is required

    1. Click Add Reason button

    2. Select Investigation Reason

      See ISO20022 FedWire Code Appendix 8

    3. Optional - Select Sub Reason Code

      See ISO20022 FedWire Code Appendix 9

    4. Optional - Provide Narrative - up to 500 characters

  4. Click Next Step

Section 4 - Review

Once all sections have been completed, the User will review all wire detail. If any errors are detected at this time, the User may update the information from this screen or go back and navigate through all screens to make the correction(s).

After wire entry has been reviewed, click Create.

A second User will need to verify the wire. Those steps may be reviewed in the Outgoing Wire Approvals article.