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Faster Payment Requested Actions

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The Faster Payment Requested Actions screen provides an area for credit unions to review and monitor both incoming and outgoing responses and requests. The faster payments area and Faster Payment Request Actions screen are visible only with applicable permissions.  While responses and requests will still be reflected in the Outgoing and Incoming Payments screens, this area consolidates those into one area.

Faster Payment Requested Actions include messages such as:

  • PAIN 013 Request for Payment (Drawdown)

  • PAIN 014 Drawdown Response

  • PACS 028 Payment Status Request

  • CAMT 055 Request for Payment Cancellation

  • CAMT 056 Return Request

  • CAMT 029 Return Response

  • CAMT 026 Information Request

  • CAMT 028 Additional Information

To help manage the Request/Response process, the payment now contains a “Response Status” value of “Open” or “Closed”.  This status will stay open until either a response wire has been approved and sent OR someone has directly closed the request.

To view current and historical responses and requests, Users will provide searching and filtering information. Users may search and filter across the following column categories:

  • Payment ID

  • Member - Your credit union

  • Creditor - Entity that received the request/response

  • Debtor - Entity that sent the request/response

  • Debtor Agt - Financial Institution that sent the request/response

  • Amount - Amount indicated in the request/response

  • Type - Wire Business Function Code and Type Code

  • Effective Date - Effective date of the request/response

  • Status - Current status of the request/response

Sorting and filtering are available on all columns. Click the arrow next to the column header to sort the column. The orange arrow indicates which column is currently sorting the information. Search within a column by typing information into the Search box located just under the column header, or by utilizing the column dropdown, if available. To clear filters, click the x located in the search box, or click the Clear filters option at the top right side of the card.

To review incoming requests awaiting response, click the Incoming Awaiting Response tab. To view outgoing requests awaiting response, click the Outgoing Awaiting Response tab.

To review individual incoming wire request information, click the Payment ID. The Incoming Payment screen displays the Incoming Payment ID # and various cards breaking down the incoming request information:

  • OFAC Status

  • General tab - request/response information

    • Wire Details

    • References

  • Related Payments tab - any wires associated with the request/response

    • Click the Payment ID hyperlink to view detailed information for related payments

Users may take up to three actions on incoming requests by clicking the appropriate button:

  1. Click the Confirm Receipt button

  2. The request will be marked Complete but leaves the request in an Open status

  1. Click the Close Request button

  2. The wire Response Status will be set to Closed

  1. Click the Respond button and fill in the appropriate options on the screen (the options change depending on the payment request type)

  2. Click Respond

  3. The User is redirected to a Create Outgoing Faster Payment screen that has auto-filled with information related to the request

  4. Continue to fill out any additional payment information in the wizard.

  5. Review all information appears accurate

    1. Make edits if necessary

  6. Click Create

To review individual outgoing payment request information, click the Payment ID. The Outgoing Payment screen displays the outgoing Payment ID # and various cards breaking down the outgoing payment information:

  • OFAC Status

  • General tab

    • Wire Details

    • Charge Details

    • References

    • Initiating Party

    • Debtor

    • Creditor

  • Related Payments - any payments associated with the request/response

    • Click the Payment ID hyperlink to view detailed information for related wires

Users may take one action on outgoing requests by clicking the Close Request button when there a response is not expected.

  1. Click the Close Request button

  2. The wire Response status will be set to Closed