Wire Requested Actions

  • Published on Feb 5, 2025
  • 3 minute(s) read
  • Stephanie Schmidt
  • Jevon Cliffgard
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The Wire Requested Actions screen provides an area for credit unions to review and monitor both incoming and outgoing responses and requests. The wires area and Wire Request Actions screen are visible only with applicable permissions.  While responses and requests will still be reflected in the Outgoing and Incoming Wire screens, this area consolidates those types of wires into one area.

Wire Requested Actions include wires such as:

  • PAIN 013 Drawdown Request

  • PAIN 014 Drawdown Response

  • PACS 028 Drawdown Request Status

  • CAMT 110 Investigation Request

  • CAMT 111 Investigation Response

  • CAMT 056 Return Request

  • CAMT 029 Return Response

To help manage the Request/Response process, the wire now contains a “Response Status” value of “Open” or “Closed”.  This status will stay open until either a response wire has been approved and sent OR someone has directly closed the request.

To view current and historical responses and requests, Users will provide searching and filtering information. Users may search and filter across the following column categories:

  • Wire ID

  • Member - Your credit union

  • Beneficiary/Creditor - Entity that received the request/response

  • Originator/Debtor - Entity that sent the request/response

  • Originator FI/Instructed Agent - Financial Institution that sent the request/response

  • Amount - Amount indicated in the request/response

  • Type - Wire Business Function Code and Type Code

  • Effective Date - Effective date of the request/response

  • Status - Current status of the request/response

Sorting and filtering are available on all columns. Click the arrow next to the column header to sort the column. The orange arrow indicates which column is currently sorting the information. Search within a column by typing information into the Search box located just under the column header, or by utilizing the column dropdown, if available. To clear filters, click the x located in the search box, or click the Clear filters option at the top right side of the card.

To review incoming requests awaiting response, click the Incoming Awaiting Response tab. To view outgoing requests awaiting response, click the Outgoing Awaiting Response tab.

Incoming Awaiting Response

To review individual incoming wire request information, click the Wire ID. The Incoming Wire screen displays the Incoming Wire ID # and various cards breaking down the incoming wire request information:

  • OFAC Status

  • General tab - request/response information

    • Wire Details

    • References

  • Related Wires tab - any wires associated with the request/response

    • Click the Wire ID hyperlink to view detailed information for related wires

Users may take up to three actions on incoming requests by clicking the appropriate button:

  • Confirm Receipt - additional action may need to be taken on the request; marks the wire status Complete but leaves the wire’s Response Status in an Open status

  • Close Request - the request is no longer needed and/or no action needs to be taken; marks the Response Status to Closed.

  • Respond - the User will be taken to the wire wizard to complete the generation of one or two wires, depending on the request and response type identified.

Confirm Receipt

  1. Click the Confirm Receipt button

  2. The request will be marked Complete but leaves the request in an Open status

Close Request

  1. Click the Close Request button

  2. The wire Response Status will be set to Closed

Respond

  1. Click the Respond button and fill in the appropriate options on the screen (the options change depending on the wire request type)

  2. Click Respond

  3. The User is redirected to a Create Outgoing Domestic Wire screen that has auto-filled with information related to the request

  4. Continue to fill out any additional wire information in the wizard.

  5. Review all wire information appears accurate

    1. Make edits if necessary

  6. Click Create

Outgoing Awaiting Response

To review individual outgoing wire request information, click the Wire ID. The Outgoing Wire screen displays the outgoing Wire ID # and various cards breaking down the incoming wire information:

  • OFAC Status

  • General tab

    • Wire Details

    • Charge Details

    • References

    • Initiating Party

    • Originator/Debtor

    • Beneficiary/Creditor

  • Related Wires - any wires associated with the request/response

    • Click the Wire ID hyperlink to view detailed information for related wires

Users may take one action on outgoing requests by clicking the Close Request button when there a response is not expected.

Close Request

  1. Click the Close Request button

  2. The wire Response status will be set to Closed